Clear answers for running Engage.
Practical guides for setup, approved knowledge, leads, human takeover, scheduling, conversation review, privacy, and support.
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What does AJAI Engage do?
AJAI Engage is a website conversation layer. It uses your business knowledge to answer visitor questions, capture useful context, route an appropriate next step, and let an authorized operator join the conversation when human judgment matters.
Read the overviewReviewed September 3, 2026
9 evidence-backed guides · no tenant or customer data
Guide collection
Start here
What does AJAI Engage do?
Understand how AJAI Engage answers website questions, captures intent, routes next steps, and keeps a human in control.
4 minute read
How do I install Engage on a website?
Install the AJAI Engage website widget, verify its tenant identity, and check the published appearance and opening behavior.
6 minute read
How do approved answers and source controls work?
Keep Engage answers grounded in reviewed business sources, clear boundaries, and an inspectable knowledge index.
7 minute read
Guide collection
Conversations
How does Engage capture and route a lead?
See how Engage turns a useful website conversation into contact context and a configured human follow-up path.
5 minute read
How does human takeover work?
Join an active Engage conversation, send a direct operator reply, and return control to the assistant when the human exchange is complete.
5 minute read
What scheduling behavior does Engage support?
Understand when Engage can offer a configured booking path, what confirms an appointment, and how AJAI review scheduling differs.
5 minute read
How do I review conversations and dashboard activity?
Review Engage conversation history, lead context, channel state, and operator actions without exposing private customer data.
5 minute read
Guide collection
Trust and support
What data can Engage process, and how is it handled?
Review the data Engage may process, public-site analytics consent, customer controls, and safe support practices.
6 minute read
How do I troubleshoot Engage or contact support?
Check common widget, answer, lead, takeover, and booking problems before contacting AJAI Support.
7 minute read
Still deciding?
Review the real site flow with AJAI.
We will look at the questions visitors ask, the approved sources behind the answers, and the point where a person or booking step should take over.